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  • Frequently Asked Questions

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    Q. WHAT IS VINTAGEMAYA.COM ALL ABOUT?
    A.

    We want to bring back a simpler time. Where an artist can create what they love and be able to make a living from it. Where a craft was perfected by hand. And where all shops were small shops. We strive to be a company with conscience in all decisions we make, large and small. Above all, we want to be a site that will delight you every time you log on. Begin the movement and browse around. We hope you find something beautiful to fall in love with.  

    Q. HOW DO YOU GET YOUR PRODUCTS?
    A.

    We love a "find" so we source from everywhere and anywhere. We let our travels help us with our picks and frequently travel the globe to find companies and artists we want to work with. We focus on partnering with artisans and independent designers and look to buy with small and medium size businesses as a rule. We want to be able to support artists we love and create livelihoods for these passionate individuals who bring beauty to our world. For the most part, we buy items we can get exclusively for Vintage Maya to be able to bring you real finds!

    Q. HOW DO I CONTACT YOU?
    A.

    We can be reached via email at help@VintageMaya.com, or by phone at 1-888-504-7050.

    Q. HOW DO I CHECK THE STATUS OF MY ORDER?
    A.

    You can easily check the status of your order by logging into your account, and checking your order.  Please note some items within an order may have different shipping times, so all items may not ship at the same time.

    Q. HOW IS SALES TAX CALCULATED?
    A.

    Sales tax calculation depends on the shipping destination and will be calculated during checkout.

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